Al Arkan Auto Spare Parts

Al Arkan Auto Spare Parts Logo


  • Full Time
  • Egypt
  • Applications have closed

Website Al Arkan Auto Spare Parts

At Al Arkan, we offer a wide range of automotive spare parts to meet your needs with our commitment to quality assurance. Thus, you can trust that our products are reliable and durable.

Key Responsibilities:

Responsible for creating excellent engagement customer experience through:

  • Responsible for communicating with customers through various channels (Inbound & Outbound calls, Written Communications, Social media platforms & Al Arkan website).
  • Responsible for Replying to customer inquiries, Processing Orders, Requests & Open tickets to the operation departments.
  • Follow up with customers about there inquires, requests & issues.
  • Follow up with the Operational Department with any unsolved tickets &Requests.
  • Responsible for Announcing Promotions & Offers about our products through all communication channels.
  • Report feedback on the efficient Customer experiences process.
  • Handle with any other assigned tasks as per business need.

Job Requirements:

2 – 5 years experiences as moderator or +3 – 7 experiences as Customer Services Rep (using all various channels)


English Fluent & Arabic Fluent

Computer skills:

Microsoft office & SAP


New Cairo -Cairo Festival City.

Work conditions:

Rotational shifts

2 days off per week

If you are a highly motivated and experienced Moderator with a passion for forecasting and driving efficiency, we encourage you to apply for this exciting opportunity!

Please send your CV to

[email protected]

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